User Support Specialist. Description Job Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt . May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Title: Computer User Support, Junior Computer Support Specialist, IT Support, Tech, Technical Support. Get more data about desktop support specialist job for your career planning. Applicants who have taken some computer-related classes may be qualified for these jobs. They also give the help to organization by resolving the issues and let the computers run properly. Resolve customer service request for various problems to include desktop network connectivity, desktop configuration, email, login and passwords, CAC/PKI and application support. Computer specialists average about $36.51 an hour, which makes the computer specialist annual salary $75,950. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. Computer Support Specialist (BSS) Job Description November 13, 2021 Mildred Sanders Information Technology An IT support professional provides computer support services by upgrading and maintaining an organization s computer systems and information technology. Listed on 2022-10-30. These technicians solve many technical problems occurring in the IT systems. Pay attention to customers descriptions of their computer problems; . Computer Support Specialist, IT Support, Tech, Technical Support. Additionally, computer specialists are known to earn anywhere from $59,000 to $97,000 a year. End User Support Job Description. Computer user support specialists, on the other hand, work closely with users to diagnose and fix hardware and software problems. Computer Support Specialist Job Description 4.5 183 votes for Computer Support Specialist Computer support specialist provides desktop and laptop support for issues related to hardware, software (e.g., Microsoft Office), active directory, Email, printing, networking, etc. Job Description & Responsibilities The information technology (IT) staff like computer network support specialist work within the establishments or deliver assistance and guide to keep the networks safe and secure. IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. Job specializations: IT/Tech. diagnose and resolve technical hardware and software issues. Listing for: Everence. Position/Job Title: Junior Computer User Support Specialist Work Location: Aberdeen Proving Ground (Edgewood), MD Job Summary: Galapagos Federal Systems, LLC is looking for a Junior Computer Suppor. respond to requests for technical assistance in person, via phone, chat or email. Some, called computer network support specialists, support information technology (IT) employees within their organization. The Computer User Support Specialist repairs, troubleshoots, administers, and maintains end-user devices. 3) Prepare evaluations of software or hardware, and recommend improvements or upgrades. Full-time. November 15, 2021 Job in Atlanta - Fulton County - GA Georgia - USA , 30319. 0. . Answer questions or resolve computer problems for clients in person, or via telephone or electronically. Remote. Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. You should also be familiar with help desk software. Description. IT support specialist job descriptions include specialization in network analysis, system administration, security and information assurance, IT audits, database administration, and web administration . Job in Fresno - Fresno County - CA California - USA , 93721. Support Specialist Responsibilities: Troubleshooting and resolving IT issues in a timely manner. Listed on 2022-10-27. Seasonal/Temporary position. Candidate for a Position in Support Specialists, A Job Market for Desktop Support Technicians, Microsoft Certified Desktop Support Specialists, Computer Support Technicians: An Application to Support Engineer Jobs and more about desktop support specialist job. Listed on 2022-10-30. Decent job outlook (17% increase in jobs from 2012-2022)*. Computer Specialist Job Description 4.7 170 votes for Computer Specialist Computer specialist provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware to maintain daily performance of computer systems. On a daily basis, Computer Support Specialists maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Computer User Support Specialists provide technical assistance to computer users. The IT specialist definition is a technical professional that is responsible for the implementation, monitoring, and maintenance of IT systems. Posted 12:00:00 AM. As Support Specialist, you will perform hardware and software technology support to the staff of the City of Baytown. Job Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt . Posted: September 20, 2022. Work Environment Most computer support specialists work full time. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person. Computer user support specialists monitor all computer systems in the company and provide support to system users. What does a user support specialist do? They work to solve the problems related to software or hardware in the PC. Competitive salary. Computer support specialists who assist users are sometimes called help-desk technicians and are trained to provide technical help to non-IT computer users. Description. They also ask questions to find a problem's source, walk users through problem-solving steps, and train them on how to use new software and hardware, such as upgraded email systems and external hard drives. The average Computer User Support Specialist salary in Davenport, IA is $42,270 as of May 27, 2022, but the salary range typically falls between $38,856 and $46,947. The IT support specialists are known for providing operational efficiency. This career video represents the follow job occupations:JOB TITLE: Computer User Support SpecialistsOCCUPATION DESCRIPTION: Provide technical assistance to c. Monitoring hardware, software, and system performance metrics. Junior Computer User Support Specialist at Leidos. This means that the top-earning computer specialists make $42,000 more than the lowest earning ones. Analyzed hardware and software to determine when it was more cost-effective to upgrade. Computer Specialist Duties & Responsibilities Monday to Friday. Talking coworkers through the process of fixing technical issues. Ask customers questions to properly diagnose the problem. We are currently accepting applications for Computer User Support Specialist. advise user on appropriate action. End user support specialists are the first line of help when customers encounter problems or defects with products and programs. The Technical Support Specialist works with other IT staff in installing, maintaining, and troubleshooting technical equipment. They answer user inquiries regarding computer software or hardware operation to resolve problems.. A typical day for a Computer User Support Specialist will also include: Read technical manuals, confer with users, or conduct . Microcomputer specialists monitor the performance of the computer systems, such as company servers, and the computers and tablets assigned to employees. Full-time, temporary, and part-time jobs. Communicating with coworkers to diagnose problems. Full-Time. Provide technical assistance to computer users. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Find detail information about user support specialist job description, duty and skills required for user support specialist position. September 14, 2021 Create, change and delete user accounts. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Providing IT assistance to staff and customers. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. research questions using available information resources. Good earning potential ($48,000 median salary for user specialists, $62,000 for network specialists in 2014)*. The computer specialist may also provide phone support to guide the user through diagnostic and repair procedures for many computer problems. Computer Support Specialists utilize various system tools and applications to diagnose end-users network issues and conduct immediate troubleshooting. Job specializations: IT/Tech. Description Job Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt . The estimated total pay for a Computer User Support Specialist is $49,907 per year in the United States area, with an average salary of $47,526 per year. Salary ranges can vary widely depending on many important factors, including education , certifications, additional skills, the number of years you have spent in your profession. Description. Coordinated with network administrators to identify system maintenance needs. Work in a comfortable atmosphere*. Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They provide support for simple and medium-sized problems such as . In addition they are experts in solving the computer problems. Summary Description Provide technical assistance to computer users. They maintain hardware and software procedures for installations. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust. They respond to phone and email requests for help. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Others, called computer user support specialists, assist non-IT users who are having computer problems. Set up or repair computer equipment and related devices. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. Full Time position. They maintain an application whitelisting capability for use on the desktop. Computer Support Specialist: job description, jobs, salary, benefits, education, hiring, and everything you need to know about this technical position! Job Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt . They staff help desks to answer user's questions when something goes wrong, even if the solution is something as simple as telling the user to ensure the computer or peripheral system is . Job Description GENERAL DESCRIPTION: Provide responsive and timely technology support for the Health Sciences Library (HSL) staff and patrons. Search for jobs related to Computer user support specialist job description or hire on the world's largest freelancing marketplace with 20m+ jobs. Job specializations: IT/Tech. Computer User Support Specialist Set up equipment for employee and customer use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Harris Computer Systems 3.4. You will performs initial network troubleshooting activities and will be responsible for the operations and maintenance of all end user peripheral . Pros of a Computer Support Specialist Career. Posted. Another important duty that is carried out by an IT support specialist include providing support which involves offering support to computer system users which may be with hardware, such as desktop computers, printers, scanners, or handheld devices, or it may also be with software programs. Resolving logged errors in a timely manner. Listing for: Leidos. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. Performed regular system performance checks and identified any potential issues. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person. Full Time position. $17 an hour. Job Duties of Computer Specialists Fuse/Fuse/Getty Images The computer specialist may provide on-site support, installation and maintenance. Technical Support Specialist - Tier 1. For computer network support specialists, many employers accept . Technological advances allow for less traveling*. Because computer support services may need to be available 24 hours a day, some specialists work nights or weekends. Main Job Duties and Responsibilities. 1 month ago Customer Service Junior Full-Time 20-24 $/Hour. Walk customers through the recommended problem-solving steps. The Technical Support Specialist is responsible for front line support of all office computers, mobile devices, printers, and network devices. IT Support Specialist Responsibilities: Consulting with IT managers and other departments as required. Service Desk coverage consists of opening or closing shifts . Go To Category ( Job Has Been Expired ) As a Junior Computer User Support Specialist, your primary responsibility is ticket processing and resolution management, which includes detailed and clear documentation of the problems and the . Work Environment: Most computer support specialists have full-time work schedules; however, many do not work typical 9-to-5 jobs. A company's computer user support specialists are responsible for performing maintenance on the business' technology and providing support for the employees who use it. What does a Computer User Support Specialist do? Job description: Description SAIC is looking for a Senior Computer User Support Specialist in Pittsburgh, PA to support the Army Corps of Engineers - Revolutionary Information Technology Services (RITS) program providing second-tier support to end-users for PC, server, mainframe applications, and hardware issues. They apply Government approved operating system updates and/or patches on standalone systems, or when automated systems are unable to reach end-user devices. Others, called computer user support specialists, assist non-IT users who are having computer problems. Others, called computer user support specialists, assist non-IT users who are having computer problems. Job Duties and Tasks for: "Computer User Support Specialist" 1) Inspect equipment and read order sheets to prepare for delivery to users. If you are strong in persuasion, problem-solving and have the right drive for the job, then apply for the position of Computer User Support Specialist, Junior at ITility today! The occupation code you requested, 15-1151.00 (Computer User Support Specialists), is no longer in use. Verified employers. Job email alerts. They also help the IT staff design and improve system features and infrastructures and create instructional manuals for deliverables. They conduct troubleshooting to identify issues and either employ repairs immediately or make recommendations for issues that cannot be solved on the spot. Because computer support is important for businesses, many support specialists must be available 24 hours a day. Training end-users on hardware functionality and software programs. Computer support specialists maintain computer networks and provide technical help to computer users. They respond to phone and email requests for help. Job in Goshen - Elkhart County - IN Indiana - USA , 46528. R-00096337 Description Job Description: The Enterprise IT Service Desk (EITSD) Support subtaskSee this and similar jobs on LinkedIn. Computer support specialists provide help and advice to people and organizations using computer software or equipment. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. there are various responsibilities of a computer support specialist.they test and execute existing network systems to ensure that networks operate accurately, they also perform regular maintenance.computer support specialists provide useful and necessary information technical assistance,support and advice to individuals as well as the Growing your career as a Full Time Computer User Support Specialist, Junior is an awesome opportunity to develop relevant skills. Redstone Arsenal, AL. The Support Specialist is accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance. How to Become a Computer Support Specialist Provide on-site desktop support for customers of Network Enterprise Center - Redstone (NEC-R). Customer Service/Help Desk. Description Job Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT . IT Support Specialists are technicians who provide end-to-end support in Information Technology to various organizations. Computer support specialist: These are also called as system administrators or the help desk technicians. In the past, help desk technicians were used to help individual employees work through computer problems. Computer Support Specialist Duties & Responsibilities City, State. Assist users in installing software. Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization. 2) Modify and customize commercial programs for internal needs. Search and apply for the latest Computer support specialist jobs in Martinsburg, WV. Job Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt . Computer User Support Specialist. log all help desk interactions. Usually, computer user support specialists assist users remotely but they may also respond to the users' homes if the problem can't be resolved remotely. What they do: Provide technical assistance to computer users. Prioritizing your workload to ensure the most critical issues are resolved first. Job Duties and Tasks for: "Computer Support Specialist" 1) Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts; Responds to customer technical problems/issues related to hardware,software and networking via e-mail/chat and phone; May be responsible for the technical skill development of a team and evaluated on how . In the future, please use 15-1232.00 (Computer User Support Specialists) instead. Listing for: Centuria Corporation. Fast hiring. It's free to sign up and bid on jobs. End user support specialists perform an integral role for computer software development firms, network systems vendors, software training companies, software and hardware manufacturers. Assist with planning, implementing and trouble-shooting of new technologies. A computer network support specialist's primary duty is to involve keeping the system networks safe. follow standard help desk procedures. Maintained a daily log of system performance and noted any abnormalities. Installing and configuring hardware and software. Position/Job Title: Junior Computer User Support Specialist Work Location: Aberdeen Proving Ground (Edgewood), MD Job Summary: Galapagos Federal Systems, LLC is looking for a Junior Computer Support Specialist to provide t Essential Duties and Responsibilities (Not listed in order of importance; other duties may be assigned):. 2) Oversee the daily performance of computer systems. Support library equipment, audio visual tools, software and other technologies related to user experiences. Information Technology Support Specialist Job Category Definition: This specialty covers planning and delivery of customer support services including installation, consultation, troubleshooting, user assistance, and training. Computer Hardware, Computer Support Specialist, IT Support. Provide others in the organization with information about what gives customers the most trouble and about other concerns customers . Free, fast and easy way find a job of 915.000+ postings in Martinsburg, WV and other big cities in USA.